Your LVLUP Dojo membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the LVLUP Dojo service. We will bill the monthly membership fee to your Payment Method. You must cancel your membership before it renews each month in order to avoid billing of the next month's membership fees to your Payment Method.
Your LVLUP Dojo membership may start with a free trial. The free trial period of your membership lasts for as long as you have an active account on our website. For combinations with other offers, restrictions may apply. LVLUP Dojo reserves the right, in its absolute discretion, to determine your free trial eligibility.
We will begin billing your Payment Method for monthly membership fees on the same day of the month that you originally purchased the membership. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel.
Monthly Subscriptions: Users may request a full refund within the first 30 days of membership activation if there has been no activity on the account. "Activity" is defined as: watching videos, updating profile information and downloading resources on the LVLUP Dojo website.
Single Course Purchases: Payments on single courses are NONREFUNDABLE
Annual Subscriptions: Users may request a full refund within 30 days of membership activation if there has been no activity on the account. "Activity" is defined as: watching videos, updating profile information and downloading resources on the LVLUP Dojo website. PARTIAL REFUNDS may be requested after a full year of membership to the site and a second billing period has started.
Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members.
You may cancel your LVLUP Dojo membership at any time, and you will continue to have access to the LVLUP Dojo service through the end of your monthly billing period.